About Us

11app — Bangladesh's trusted gaming platform

We believe every Bangladeshi player deserves the best experience. Security, transparency, and genuine fun — 11app stands on these three core values.

500,000+ Active users
200+ Games & betting markets
99.9% Platform uptime
24/7 Customer service

Who we are and why we exist

11app was born from a simple idea — an online gaming platform for the people of Bangladesh that's truly built with them in mind. When 11app's journey began in 2019, there was one goal: to bring a simple, secure, and world-class gaming experience to every corner of the country.

In the early days, a handful of dedicated developers and gaming experts laid the foundation of 11app. The goal was not just to build another betting site — it was to understand the needs of Bangladeshi users and create a complete ecosystem around them. bKash payments, Bangla support, mobile-first design — these were in 11app's DNA from the start.

Today 11app has over five hundred thousand registered users who participate daily in sports betting, casino games, and live dealer tables. Behind every game, 11app's tech team, security experts, and customer service team work tirelessly.

We believe trust is earned, not claimed. That's why 11app handles every transaction, every game result, and every customer complaint with complete transparency.

Our mission

To give every gaming enthusiast in Bangladesh access to a world-class online entertainment platform — safely, transparently, and in their own language. 11app wants to bring joy to the lives of Bangladeshi people through a blend of technology and entertainment.

Our vision

By 2026, 11app will be South Asia's most trusted and user-friendly online gaming platform. Every feature, every update will be designed with users in mind — built for people, not for technology.

Our commitment

Joining 11app doesn't just mean opening an account — it's becoming part of a community where every player's experience, every win, and every suggestion matters.

Why choose 11app

Six reasons that set us apart

Completely secure environment

With 256-bit SSL encryption, RNG certification, and regular third-party audits, 11app ensures that every game and every transaction is completely secure. Your data and money — both are protected.

Mobile-first experience

11app is primarily built for mobile users in Bangladesh. Works flawlessly on both Android and iOS. Even on small screens, all features are equally accessible and deliver a smooth experience.

Instant payment system

11app's payment system is directly integrated with bKash, Nagad, and Rocket. Deposits are credited instantly, withdrawals completed in just 15 minutes. No hidden fees.

Massive game library

From sports betting to live casino, slots to blackjack — 11app offers over 200 games and betting markets. New games are added every month.

24/7 support in Bangla

11app's customer service team speaks Bangla and is ready to help day and night. For any issue, reach out via live chat, email, or phone — you will get an answer.

Generous bonus program

From new members to regular players — attractive bonuses & promotions for everyone. Welcome bonus, weekly cashback, and VIP rewards make every player feel special.

Our values

The principles that guide 11app

A platform's character is built on its values. Every decision, every feature, and every policy at 11app stems from these values. They're not just words on paper — they're reflected in what we do every day.

We believe a great gaming experience isn't just about the chance to win — it's about creating an environment where players feel safe, treated fairly, and supported when they need help.

Responsible gaming isn't just a tagline for us. 11app has deposit limits, session breaks, and self-exclusion options because we want every player to enjoy within limits.

Honesty & transparency

Every game's RTP is publicly displayed. Payout audits happen regularly. 11app doesn't hide terms or mislead with bonuses.

User-centric design

Every new feature is built based on user feedback. 11app's design team regularly talks to real users to understand where improvements are needed.

Innovation & speed

Technology is constantly changing and 11app keeps pace with that change. Quick login, instant payments, and uninterrupted live streaming — speed in everything.

Responsible gaming

11app believes entertainment is enjoyable when it stays within limits. That's why we actively help users set their own boundaries.

An inclusive environment

Whether you're from Dhaka or Chittagong, betting ৳50 or ৳50,000 — 11app treats every user with equal respect and service.

500,000+ Registered users
200+ Games & betting markets
99.9% Platform uptime
15 minutes Average withdrawal time

The journey of 11app

How a small dream became a big stage

2019 — Where it all began
The founding of 11app

A small team came together to build the first version of 11app. Started with just 10 sports markets and a few casino games. 10,000 registrations in the first three months.

2020 — The mobile era
Mobile app launch

Android app released. bKash payment integration added. Full interface launched in Bangla. User count exceeded 50,000.

2021 — The live experience
Live Casino added

Live dealer blackjack, roulette, and baccarat launched. Nagad payment integration added. iOS app released. Customer service team expanded to 24 hours.

2022 — A year of growth
VIP program & fast withdrawals

Four-tier VIP program launched. Average withdrawal time reduced from 30 minutes to 15 minutes. User base crosses 200,000.

2023 — Expansion
New games & OTP login

Galactic Gems, Lucky 7 Blackjack, and Bobsled Bet added. Fast OTP login & biometric login launched. 300,000 users.

2026 — Present
500,000 user milestone

Today, 11app is one of the fastest-growing gaming platforms in Bangladesh. New features and games are being added every month.

Our core team

The people who keep 11app running behind the scenes

Tech team
Engineering & Development

Over 20 developers are constantly improving the 11app platform. Ensuring uninterrupted service is their top priority.

Security Team
Security & Compliance

Cybersecurity experts monitor the platform 24/7. Every transaction and login is automatically verified.

Customer Service Team
Customer Support

30 Bangla-speaking support specialists are ready to solve user problems day and night.

Payment Team
Payments & Finance

Ensure fast and secure payment processing. bKash, Nagad, and Rocket integration is their responsibility.

The foundation of our trust

Why 11app is safe and fair

Certified RNG

The Random Number Generator of all 11app games is certified by third parties. Every result is completely random and auditable.

256-bit SSL

Your personal information and financial data are protected by bank-grade encryption. No one can intercept it midway.

Transparent RTP

Each game's Return to Player percentage is publicly displayed. 11app hides nothing — all information is open to everyone.

Responsible gaming

With deposit limits, bet limits, and self-exclusion options, 11app ensures gaming always stays within the realm of entertainment.

For Bangladesh, made in Bangladesh

11app is built specifically for the people of Bangladesh. That means more than just a Bangla language interface — it means designed with Bangladesh's internet infrastructure, payment systems, and user habits all taken into account.

Playing on your phone while stuck in Dhaka traffic? Network a bit slow? 11app has optimized the app to run smoothly even on low bandwidth.

A rural player with ৳200 in bKash can play just as comfortably as a Dhaka high-roller who wants to bet ৳50,000 on 11app. This inclusiveness is one of our proudest achievements.

Moving forward

11app doesn't stand still. Every update, every new game, every feature — everything is driven by what users want and the latest advancements in technology.

In the coming years, 11app will bring more advanced AI-based personalization, faster payment systems, and more diverse gaming options. Our roadmap says e-sports betting and virtual sports will launch by 2026.

Most importantly — every step 11app takes is determined by user feedback. We don't just see our community as customers, we see them as fellow travelers.

If you're not yet part of the 11app family, join now. Your adventure begins with a single registration.

Frequently Asked Questions

Frequently asked questions about 11app

There are several reasons why an account might get locked — repeated incorrect password or OTP entries, suspicious activity detected by our security system, or pending KYC verification. If your account is locked, wait 15–30 minutes first — temporary locks lift automatically. For permanent locks, contact 11app live chat support. The support team will verify your identity and take the necessary steps. Issues are typically resolved within 1–3 business hours. For security purposes, unlocking your account may require verification of your registered mobile number and email.

The minimum bet amount on 11app varies slightly depending on the game or betting market. For Sports Betting, the minimum bet is typically ৳50. Casino slots start from a minimum of ৳20. Live dealer tables require at least ৳100, while blackjack tables start at ৳50. High-limit tables may have higher minimum bets. These low minimum limits are very convenient for new players — you can learn and practice with minimal risk. Many games are available in demo mode completely free.

Join the 11app family

Start your adventure on Bangladesh's most trusted gaming platform with over 500,000 players.

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